One of the returning errors for Roblox is the “Pass Creation failed” and players are looking for a fix. You get this error when you are trying to create a new pass for your game and there is a chance you may also encounter it while you are updating one of your existing passes.
The exact error message is as follows “Pass creation failed. Please inspect the logs or network tab or contact us if this problem persists.” So if you are facing it as well, here are a few things that you can try to resolve it.
How to Fix Roblox Pass Creation Failed Error
There isn’t exactly an official fix for this error yet and it mostly happens on Roblox’s end. For most users waiting for up to 3 days should do the trick. Of course, this doesn’t work for everyone if that happens you can try contacting support.
Here is how these methods work:
- Wait for Moderation: Whenever you create a new pass or update one, Roblox takes roughly 10 minutes to 3 days to verify your pass and to approve it. Usually waiting for a day should be enough to make it active.
In case that doesn’t work these are the next fixes that come into play.
- Check your Pass’ content: Make sure your pass follows Roblox’s terms of service and content guidelines. There is a chance that it keeps failing because there is a problem in your Pass.
- Recreate your Pass: If you are creating a new pass for an experience and it fails. Delete it and create another to see if it works.
- Create a new experience: There is a chance that there is some issue with your Experience (game) which is why you can’t create new passes or update existing ones. Try making a new Experience and create a pass here, if it works on this then you may need to fix your original Experience.
- Contact Support: Finally, if none of the above solutions work the only method that you are left with is to contact Roblox support.
- Fill in the form with your contact details.
- Since there isn’t a designated criteria for Pass issue you can set it as “Bug Report” or choose “Technical Support” followed by “Specific Experience Issue”.
- Now describe your problem and add any relevant screenshots to help them identify your issue faster. The Support team should be able to help you resolve it.
Now, you know what to do when you get the pass creation failed error in Roblox and how to fix it. If you are facing other problems with the platform then be sure to also check out these fixes for errors 429, 292, 773, and 403.