No sound issues have been coming up in Age of Empires games pretty often as observed from the various posts on forums. Sometimes the sound randomly stops, and sometimes it doesn’t work during the campaign or menu options specifically. If this is happening to you in Age Of Empires 4, here’s how to fix the no sound and audio not working issue easily.
How to Fix No Sound & Audio Not Working Problem in Age Of Empires 4?
First and foremost, check your volume settings via the Volume mixer. Right-click on the speaker symbol on your PC and open up Volume Mixer. If the volume for Age of Empires IV is turned down, turn it up and check if the audio randomly stops working.
If the volume settings are fine, then try these steps to potentially fix the sound not working issue in AoE 4.
Restart AoE IV
If it’s a one-off glitch that has come up while playing for a long time, a fresh restart of the game should ideally work.
Verify integrity of Game Files
- Launch the Steam client.
- Find AoE 4 in your library.
- Right-click on it and click on Properties.
- Click on Local files.
- Click on Verify integrity of game files.
- Wait until the verification process is over.
- Re-launch the game to see if the error persists.
Check if your OS version is Supported
Here are the minimum system requirements for AoE IV.
- Requires a 64-bit processor and operating system
- OS: Windows 10 64bit | Windows 11 64bit
- Processor: Intel Core i5-6300U or AMD Ryzen 5 2400G | CPU with AVX support required
- Memory: 8 GB RAM
- Graphics: Intel HD 520 or AMD Radeon RX Vega 11
- DirectX: Version 12
- Storage: 50 GB available space
Launch the game as admin from the .exe file
- Launch Steam and find AoE IV in your library.
- Right-click on it and click on Manage > Browse Local Files.
- In the File Explorer that opens, select the file pathway and copy it by pressing CTRL + C.
- Now, head to your Windows Start menu and search for Graphics Settings
- Open Graphics Settings and click on Browse.
- In the explorer window, paste the copied file pathway (using CTRL + V) into the file pathway field.
- Click on the game’s executable application (.exe file).
Download the latest Audio Drivers
Depending on your audio requirements, you can download the newest versions of the drivers for Dell, Asus, HP, Realtek etc from the official websites.
Install or Update your DirectX drivers
This seems to have worked for quite a few players as mentioned by many on forums. Download or install the latest update of DirectX by clicking here. As per the minimum requirements, the game needs DirectX version 12.
Uninstall and Reinstall the game
The last resort is to uninstall and do a fresh install of the game so that any file installation issues can get flushed out.
Hopefully, one or the other tip mentioned above should help you fix the no sound and audio issues in Age of Empires IV. In case you also get lagging, stuttering, FPS drop issues, check out our guide to fix them as well.