Itch.io is a unique online platform where independent creators can host, sell, and download digital content, primarily focusing on video games, but also including other creative endeavors like music, comics, and more. If you are trying to access the platform but seeing the ‘There Was An Error With Your Request’ message on Itch.io, it could be something wrong from the site’s side or it could be you. Here’s what you can do to fix it from your end.
Itch.io “There Was An Error With Your Request”
Are Itch.io Servers Down Right Now?
The most likely reason why you are getting this error is because the site is down. To know if that’s the case, you can head to third-party websites that indicate downtimes based on reports by users.
If the servers are indeed down in your region, try using a VPN and check if the Itch.io ‘There Was An Error With Your Request’ error resolves that way. If not, then wait until the website is back up online. Hit the refresh button for some time or check back again in an hour or two.
Websites like this one can become inaccessible due to server overload, maintenance, or server errors. High traffic or technical issues can overload the website’s servers, causing outages or slow loading times for thumbnails, profile pictures, and more.
Internal server errors can also prevent you from loading up itch.io. These are usually temporary and resolved by the website’s admins.
Check Social Media for Updates
In case this happens in the future, you can check the subreddit r/itchio to see if others are mentioning similar issues or error messages. Moreover, head over to the official Twitter to see if they have acknowledged the problem as they did here.
If it’s just you, here’s how to check for connection issues.
Itch.io Not Loading? Try these Fixes
Check for internet connection stability
This is the most common reason. A weak or unstable internet connection can prevent your device from properly connecting to the website server. Try restarting your router or switching to a different Wi-Fi network.
Check for device issues
Temporary glitches on your device can interfere with browsing. Try restarting your device and updating your browser.
Your browser extensions could be causing problems
Some browser extensions can conflict with websites or cause performance issues. Try disabling them to see if the problem persists.
Clear your browser cache
Head to your browser settings and clear the cache. Here are the steps for Chrome:
- Open Chrome.
- At the top right, click on the 3 vertical buttons.
- Click on Clear browsing data.
- Choose a time range.
- Next to “Cookies and other site data” and “Cached images and files” check the boxes.
- Click Clear data.
DNS errors
If the DNS server you’re using is having issues, you might not be able to reach the website. Try flushing your DNS cache or switching to a different DNS server.
Check for interference by firewalls or antivirus software
Security software can sometimes block access to certain websites. Try temporarily disabling them to see if it helps.
Website blocking
Your internet service provider (ISP) might be blocking the website for your region. This is rare, but it’s a possibility. There’s also a chance that the admin of your organization has blocked the website.
And that’s everything you can do from your end if the itch.io isn’t loading or working. For more gaming related content, be sure to explore Gamer Tweak!