After the unable to complete version check and unable to download patch files issue, there’s another error that’s coming up for players trying to play Endwalker. This is the FFXIV unable to obtain character data issue and when this happens, you will see “???” instead of the character’s information. What does this error mean and how to fix the FFXIV Unable to Obtain Character Data issue in Endwalker? Here’s everything you need to know.
FFXIV Unable to Obtain Character Data in Endwalker Fix
This error comes up due to the large number of players trying to connect to the game. It could be due to a new update that has been released or a whole new expansion. Since this is related to server overload/congestion, there is nothing you can do from your end apart from waiting until it’s fixed.
But you can check if your internet connection is stable or very slow because that could play a role in bringing up this error. In case it’s all good, then it’s the servers, not you.
Although this FF14 error does not make the game unplayable, it will impact your experience. You won’t be able to choose a character due to the lack of information shown. You can try to login again after some time (non-peak hours) when the server load isn’t as much. But note that even if you see this error, you can still choose your character and enter. It’s something that will not affect your character information, game, or account in general.
Hopefully, this cleared your doubt regarding the FF14 Unable To Obtain Character Data issue in Endwalker. While you are here, don’t forget to check out our other FFXIV guides on Gamer Tweak. For example, here’s what you need to know about the FFXIV lobby server connection error code 2002.