Honkai Star Rail has just launched and there are a lot of players trying to get into the game. In such cases, server issues like Honkai Star Rail Failed to Check for Updates error are quite common. Since many Genshin Impact players would love to try this game, the sheer number of players in the game seems to be too much for the new servers. Sadly, this connectivity issue does not let your launcher get data from the servers and hence you cannot update your game at all. While the issue is not from your end, a few troubleshooting tips will help you solve Failed to Check for Updates.
How to Fix Honkai Star Rail Failed to Check for Updates
When we faced this error, the first thing that we did was Check Honkai Star Rail Server Status. Since there was a server issue going on, the only thing possible was to keep patience. Whilst you the check the servers if the problem is from their end, there is no way you can fix Honkai Star Rail Failed To Check For Updates error. However, it might be that the problem has appeared from your end. In such cases, we recommend you use the following troubleshooting tips to solve the issue.
Honkai Star Rail Failed to Check For Updates Troubleshooting Tips
Check Internet Connection
Since the Honkai Star Rail Failed to check for updates issue is connected to your Internet network, the first thing to do is make sure your Internet Connection is working. A speed test works splendidly and will give you an idea if this is the reason of the issue. Along with that, avoid any major download on any of your devices that might use up more Bandwidth to steer clear of connection issues.
Allow Honkai Star Rail on Windows Defender Firewall
Your Windows Defender Firewall settings might be blocking the game and this might cause the Honkai Star Rail failed to check for updates issue. Here’s how you can add it to the Exception list:
- Open the Firewall & Network Protection from your Windows Security.
- Locate and click Allow an app through Firewall.
- Look for the Honkai Star Rail files in the list.
- If you can’t find it, follow these steps –
- Click on Change Settings.
- Click on Add Another App.
- Browse for your Honkai Star Rail Files and then Add the game to the Exception list.
- Once you add the game to the Exception list, it should not have any problem with Windows Defender.
Restart Modem & Router
Your modem and router might have collected a lot of unnecessary cache which might be giving you troubles while playing Honkai Star Rail. Restarting them will help you get a much faster and resolved network connection. Additionally, since modem and routers are running 24/7, they might get overheated on occasions. A simple restart is enough to cool it down and help it function better.
Lastly, if the issue persists, the best course of action is to contact Honkai Star Rail Support by sending a mail to hsrcs_en@hoyoverse.com. They are well equipped to solve these issues and provide professional help.
That’s all we have on how to solve the connectivity issue. While you are here, we recommend you check out our guides on the Honkai Star Rail Currencies & How To Increase Traiblaze Level. We also recommend you check out our dedicated Honkai Star Rail section for other guides that might be useful for you.
