Wuthering Waves Customer Support, aka Customer Service, is the best way to solve any major issues you are experiencing while playing the game. Contacting support is important to ensure your gaming experience stays smooth and enjoyable, especially when you face fatal errors. So, in this article, we’ll guide you through various ways to contact them and resolve your issues immediately.
How to Contact Wuthering Waves Customer Support
Here are the four main ways to contact the Wuthering Waves customer support service team:
From Game Launcher
- The Customer Service button on the launcher menu is one of the easiest ways to contact Wuthering Waves customer service. Once you open the game client, the launcher window will open. Click the headphone icon on the top of the launcher to access customer support.
In-Game Customer Service
- You can easily reach Wuthering Waves customer service using the in-game option. Here’s how:
- Open the game and locate the Customer User Center icon.
- Click the icon to access the help center and select the issue you need assistance with.
- Fill out the provided form with relevant details about your concern and submit it to the customer service team.
Email Support
- If you prefer email communication, you can send a detailed message regarding your issue or inquiry to the Wuthering Waves customer service. Ensure you provide your in-game username and relevant information to help them resolve your problem faster. Here’s the email address for Wuthering Waves customer support:
- wutheringwaves_ensupport@kurogames.com.
Social Media Channels
- Wuthering Waves maintains an active presence on various social media platforms. Reach out to them through these channels for quick assistance and updates:
- Discord: https://discord.gg/wutheringwaves
- X (Twitter): @WutheringWaves
- Facebook: WutheringWaves
- Reddit: r/WutheringWaves
You can also contact the support team via the official website for general inquiries and feedback. To do so, visit the Wuthering Waves official website and use the contact form to submit your message.
So that’s everything you need to know about contacting Wuthering Waves Customer Support, aka Customer Service, and ensuring your complaints and feedback are heard. While you are here, check out our Wuthering Waves Guides page for more tips and tricks like this.