Disney World’s Genie Plus service allows users to gain multiple advantages over Genie’s free services, including direct access to big and famous attractions and experiences skipping lines within the park, Disney PhotoPass Lenses, and the ability to get digital downloads of Disney PhotoPass attractions. While it is a great way to enjoy time in the park with a group of friends and family. But lately, many users are having a problem with the Disney Genie Plus service not working on the My Disney Experience app. If you have the same issue, follow this guide to learn how to resolve it and other workarounds.
How to Fix Disney Genie Plus Not Working Issue
When the user is about to purchase the Disney Genie Plus service from the My Disney Experience app by clicking on the “Get Disney Genie+ for Today” option, the “Get Genie+ Service” button is not clickable. Now, the probable reason behind this problem is still unknown. However, you can try the below-given fixes and workaround to get the work done.
First thing first, make sure you have the latest version of the My Disney Experience app, you can check this on the App Store for iPhone, and Google Play Store for Android devices.
Further, check to see if the server for Disney World is working fine, you can check the server for any outage or other problems by using third-party websites like Downdetector. The server-related problem can be fixed only by the developer, so all you can do is wait for them to fix it.
If you notice no issue with service, it must be a problem with your account specifically. Try the below-given workaround to get the job done.
Solution
- First, in the My Disney Experience app, go to the search and type Genie+ in the search bar.
- Now proceed to search and click on it from the result.
- Further, on the page, look for “Purchase Disney Genie+ Service for Today”.
- Once you find it, click on it and complete the purchasing process.
Now you will be able to make purchases and get the Disney Genie Plus service.
Additionally, you can also sign in with someone else account on your device and try to purchase the Disney Genie Plus service.
That’s everything you need to know on how to fix the Disney Genie Plus not working problem. If you’d also like to know the latest Disney Movie Insiders codes, we’ve got you covered.