Trying to jump into a game but getting the dreaded black screen issue in Age Of Empires 4 via Steam? Here’s what you should know about the potential fix to the problem. Any game launch comes with its teething issues/bugs and AoE 4 isn’t any different, but let’s look at all our options at this point of time.
How to Fix Age of Empires 4 Black Screen?
Quite a few players are reporting the appearance of a black screen on AoE 4 on different forums.
Here’s everything that you can try to fix the AoE IV stuck on black screen problem.
- Restart your PC and relaunch the game.
- Press ALT + TAB on your keyboard to tab out of Age of Empires 4 and press ALT + TAB to get back in.
- Ensure that you have enough space to make the game run smoothly.
- Update your graphics drivers to the latest version.
- Move the game to an SSD if possible.
- Update your Windows OS to the latest version.
- Verify your Steam Game Files.
- Launch the Steam client.
- Find AoE IV in your library.
- Right-click on it and click on Properties.
- Click on Local files.
- Click on Verify integrity of game files.
- Wait until the verification process is over.
- Re-launch the game to see if the error persists.
- Delete and reinstall the 4K video pack.
As per the response posted by Relic Dev in the official forum’s thread, the problem could be rooted with the 4K video pack DLC. Deleting and reinstalling the 4K video pack should potentially fix the problem. You can also deactivate the video pack to see if the issue persists.
Apart from these, there’s no other workaround that is available right now. If this is something from the developers’ end, hopefully, the devs will patch it out soon. If you are also facing crashes, lag, stuttering, FPS drops and no sound issues, we’ve got guides for you on Gamer Tweak.
