PS Remote Play is displaying Something Went Wrong error for many users and here are a few troubleshooting tips that might help you solve this issue. While a permanent fix is yet to be released (considering Sony looks at this as a proper error), players can still use the tips to fix the error and continue streaming.
PS Remote Play Something Went Wrong Error Troubleshooting Tips
Although there could be a few reasons behind this error, there are hardly a few troubleshooting tips for you. Before you go through all the troubles though, it’s best if you check the status of PlayStation Network. If there is some form of server outage, there won’t be any need for troubleshooting since you will have to wait for the servers to get back. Now if things are going well there, here’s how to fix PS Remote Play Something Went Wrong error.
Fully Reboot Your Devices
Restart both your PlayStation device and the PC you are trying to stream to. Many players have found this to be one of the most useful ways to fix the Something Went Wrong issue for PS Remote Play. If you haven’t tried rebooting both these devices, you should try it quickly.
Check Internet Connection
Since the PS Remote Play not working could be connected to your Internet network, the first thing to do is make sure your Internet Connection is working. A speed test works splendidly and will give you an idea if this is the reason of the issue. Along with that, avoid any major download on any of your devices that might use up more Bandwidth to steer clear of connection issues.
Restart Modem & Router
Your modem and router might have collected a lot of unnecessary cache which might be giving you the PS Remote Play Something Went Wrong error. Restarting them will help you get a much faster and resolved network connection. Additionally, since modem and routers are running 24/7, they might get overheated on occasions. A simple restart is enough to cool it down and help it function better.
Lastly, players can try to change the device they are streaming to and see if they can fix the issue. Additionally, you could also try to reinstall the application. If all fails, you can always contact PlayStation Support to get some professional help. Hopefully, that helps you fix the PS Remote Play Something Went Wrong issue. If you are trying to set up PS Remote Play on Steam Deck, check out our guide on how to do it right here at Gamer Tweak.