Dying Light 2 is finally out, but it has its fair share of glitches and bugs. The day 1 patch fixes over 1000 issues, but there are still so many problems with the game that players are finding it unbearable. We don’t think it is a bad game. But many players on Twitter & Subreddit believe the game needs more time to get things patched up. And added Denuvo 2 days before the release is not appreciated by many players. So today, let’s look at how to request & get the Dying Light 2 refund on Xbox, PlayStation, and PC (Steam & Epic Store).
How to Request Dying Light 2 Refund on Xbox, PlayStation, & PC
You can easily put up a request for Dying Light 2 refund in the respective platform you bought the game from:
- Refund through Xbox Page
- PlayStation Store Refund
- Steam Refund Page
- Epic Store Digital Refund Page
Dying Light 2 Refund through Xbox Page
There are only two main things to keep in mind while requesting for Dying Light 2 refund on Xbox, not to play more than 1-2 hours of game, and make sure game is not purchased over 14 days ago. With that in mind here is how to request Dying Light 2 refund on Xbox:
- Log into Xbox Refund Page
- Sign in with your Xbox account
- The one which you used to buy the game
- DL2 will show up in the list of “Request Availability”
- Click on the tick mark
- Now click on the “Request a refund” button
u/ThatSithClone said that their request was not approved even their gameplay was under 1 hour. But once they click on the “Purchased by Accident by a Child”, the refund process started. So you can try this method as per the Redditor, or try talking to Xbox support.
Dying Light 2 PlayStation Store Refund
PlayStation Store follows a similar policy to Xbox where they will not allow a refund if the purchase is 14 days older. But PS Store will not allow a refund if you have already started downloading the game, or streamed it via the cloud. So the overall gameplay time is above 1-2 hours makes little to no difference here. With that in mind, here’s how to get a refund for Dying Light 2 in PS Store:
- Go to the PS Contact Support page
- Log in with your PS account
- Click on “PS Store & Refunds”
- Then click on “PlayStation Store refunds”
- Click on the options given
- You can use “Refund Assistant”
- This will start a chat with the PlayStation Support bot
After the initial chat with the bot, and if you are eligible for a refund, then the bot will transfer you to an agent to assist you further. Then you need to talk with them about the current issues you are facing with the game which makes it unplayable for you. The full refund is dependent on your communication with the agent.
Refund on Steam & Epic Store After 2 Hours of Gameplay
The refund process on PC is pretty easy when compared to consoles. You just log in to the refund game with a quick google search and then proceed ahead. But if you have crossed 2 hours of gameplay in Dying Light 2, then this will be an issue. See both the store believe that you can determine if a game is playable or not within this time frame on a PC. But don’t worry there are some workarounds to this. Here’s how to request & get the Dying Light 2 refund in Steam & Epic Store after 2 hours of gameplay, according to u/embergott:
- Skip the normal refund method
- Go to the Steam Support page
- Log in with your account
- Now click on the “Purchases” button
- Click on “Dying Light 2”
- Now click on “I Have a Question About This Purchase”
- Now you can talk to the Agent that you have not played the game, but those hours of the game are tame taken for you to optimize or even due to the save file error (which happened to us too).
- If your issue is genuine, then the agent will initiate the refund for you.
- For Epic store, click on this official page here
That’s everything you need to know about how to request & get the Dying Light 2 refund on Xbox, PlayStation, and PC (Steam & Epic Store). But if you having a blast with the game, then make sure to check out our DL2 Guides like All Safe Codes (Bazaar Church & All Other Locations), Unlimited Money Glitch, and more.