Have you got perma banned or suspended in Lost Ark & think you have been wrongly penalized? Here's how to appeal your ban.
In MMORPG games players encounter malpractices like using bots, cheating or doing real money transfers. If your Lost Ark account has been banned after a ban wave, you can appeal to recover it. Here’s the process you need to follow, but do remember that appealing a ban does not guarantee that your Lost Ark account will get unbanned.
During large scale ban waves, there’s a chance that you can get caught up in it without violating any rule. In case your account is incorrectly suspended or banned, you need to file a ticket with the support team – this is how you can get the fastest response from them.
In case your account is not unbanned, you will receive a response from Amazon Games.
Here’s an example:
“We reviewed the information you provided on appeal and have confirmed that the original disciplinary action was merited in your case. We take instances of cheating seriously as it is harmful to the community and violates section of Cheating in our code of conduct. As a result, your Lost Ark account remains permanently banned. If you still feel that you were mistakenly penalized despite following all rules in the Amazon Games code of conduct, we would appreciate it if you could provide further evidence to substantiate your appeal.”
Players need to read the Code of Conduct posted by Amazon Games to know which action has violated Lost Ark’s ToS.
If you do get your account back, don’t forget to read through our Lost Ark guides section for more helpful tips and tricks.