Many gamers have been experiencing issues with Sims 4 stuck on loading screen problems recently. Specifically, PC gamers are the most affected, as the loading screen takes forever to start. So, if you are also facing this issue with your game, in this guide, we will walk you through a few solutions you can try to resolve the Sims 4 issue.
How to Fix Sims 4 Stuck on Loading Screen Problem
First of all, make sure your system meets the minimum requirement for running The Sims 4, an underpowered system can likely cause such an issue. Hence, you should go through the minimal system requirement of the game and compare it with your system’s specs to see if it is capable of running The Sims 4 game properly.
Further, before proceeding with the fixes, you can try these below given quick solutions that have been successful in solving such problems in most of the cases. So first, try these to remove the chances of common glitches and bugs preventing the game from running.
- Reload the game
- Make Sure you have enough storage
- Check the internet connection
- Restart your computer
- Update Graphics driver if available
- Disable unwanted background processes from the Task manager
If none of the above troubleshooting works, follow the solutions given below.
Remove Mods
Sometimes outdated or broken mods likely cause the game to freeze. Hence you must experience the loading screen stuck. You can try the following:
- For this first, remove all mods into a separate folder (e.g., on your desktop)
- Now, gradually add each to determine which is causing the issue.
Check to see if the problem has been resolved after reloading the game.
Clear Cache Data for Sims 4
To clear the cache data, navigate to the directory and delete the cache file. Here is the complete process in just a few instructional steps:
- First, open the Sims 4 directory, where your game is installed. (By default, it is in Documents/Electronic Arts/The Sims 4/).
- Now find the localthumbscache. package file and delete it.
- Further, open the Cache folder and delete all the file extensions like .cache, .jpeg, .dat.
- Next, go to the cachestr folder and delete all the files.
- Further, delete the onlinethumbnailcache folder, if you can see it.
Once done, you can proceed to relaunch the game and check whether the solution worked. Also, remember you must delete the folder’s content, not the folder.
Repair The Sims 4
If you’re still stuck with the same problem, use the client game repair feature to clear the possibility of corrupted game files, which may be causing the game to freeze on the loading screen.
EA App
- Open the EA software on your PC.
- Navigate to The Sims launcher by going into your game library.
- Lastly, click on the three dots in the top-right corner of the game icon and select the Repair option.
Origin client
If you are still using the Origin client (the EA app for Mac is coming soon):
- First, open the Origin software on your PC and go to My Games.
- Now, find The Sims 4 game and right-click on it.
- Next, select the Repair option.
- Lastly, follow the on-screen instructions and complete the repair process.
Once done, see if that fix worked by relaunching the game.
That’s everything you need to know about how to fix the Sims 4 stuck on loading screen problem. If you find this guide helpful, you can also check out the guides on The Sims 4 by heading to our dedicated guides section on Gamer Tweak.