How To Fix ‘We Encountered An Error When Switching Profiles’ On Hulu

Unable to switch your profile due to the error? Here are the fixes that should work for you.

Hulu is one of the largest streaming platforms in the world today. It is a subscription-based service where users get to create multiple profiles and log in to different devices. This is convenient in many ways, but not error-free. It is not rare for you to see ‘We Encountered an Error When Switching Profiles‘ sometimes when trying to use other ones. Since the issue has been bothering the users for the past few years, it isn’t very difficult to resolve now and should be fixed using the ways we have listed here.

Easy Fixes for the Hulu Switch Profile Error

Fixes for the Hulu Switch Profile Error
Image Credit: Hulu Play Store

Though we cannot pinpoint the exact cause of ‘We Encountered an Error When Switching Profiles’, these fixes have worked for the users:

  • Re-log to Hulu – This might be the most traditional method of resolving errors, but it works wonders for the users. No matter what device you are using, simply log out of the service and log in after a few minutes.
  • Update the app – Make sure your apps are updated. Encountering errors and issues due to outdated versions is not something new. You might even have gotten a notification about an update when you opened the app. Whenever you see that, don’t ignore it and update as soon as you can.
  • Logout from some devices – If you are logged in from multiple devices, try to log out from some. It would be best to log out of all the devices that are using the subscription. After that, you can simply re-login and switch to the profile you want.
  • Clear Cache from browser and update – Those who are using the Hulu service with the browser, simply go to the settings, find and clear the cache from it. After doing that, check if the browser is updated; sometimes problems occur due to this too.
  • Contact Hulu Support – If none of these solutions worked for you, then contact Hulu support. To do that, go to the Help Center and log in with your account. Next, scroll down and use Contact Us to get assistance.

That’s pretty much everything you can do to fix the Hulu switch profile error. If this helps you, make sure to check out our Tech section and read how to fix the Hulu error code Rununk13 for future use.