Fortnite has a legion of hardcore fans and the game is reaching new milestones of success every month. But because it’s an online game, some bugs and glitches do creep in sometimes and this is one of them. If you get a Fortnite Critical error message, especially after a purchase, then here’s what you should do to potentially fix it.
Fortnite Critical Error With Purchase Fix
The whole message reads “We’ve encountered a critical error with your purchase. Our team has been dispatched to resolve the issue. We will confirm when your purchase has been completed!” These are the steps you need to follow in order to fix the Fortnite Critical error bug.
- Close the game and relaunch it.
- Update the game launcher.
- Restart your PC.
- Update your video card drivers.
- Revert CPU or RAM overclocking if you have done any.
- Disable Antivirus and Firewall temporarily.
- Attempt to make your purchase from your mobile.
- Change your Payment Method.
- Find out if Fortnite Servers are down.
- Contact Fortnite Support.
So, the first few steps are the ones that may or may not solve the issue but are worth trying. Next, update the drivers to the latest version by visiting the official sites of the manufacturers (Intel, Nvidia or AMD) and downloading them from there. Also, revert CPU or RAM overclocking, just in case that’s what is causing the problem.
Apart from this, temporarily disable your Antivirus and Windows Defender Firewall and check if the error persists. You can turn off the Firewall by heading to Firewall and Network Protection > Settings > Choose your Active Network > Turning off Windows Defender Firewall from there.
Now, if there’s a payment-related issue, try making your purchase via mobile and see if it works. To check if the error is related to your payment method, try an alternate one to see if the purchase gets completed.
Lastly, remember to check if Fortnite servers are down because that could be a major reason why the error is cropping up. If all else fails, and your money has been cut but the purchase is incomplete, be sure to contact Fortnite support and they will assist you further. You might need to uninstall and reinstall the game.
That’s everything you need to know about fixing the Fortnite Critical Error bug. For more help with Fortnite and more games, stay with Gamer Tweak