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Harry Potter: Wizards Unite Portkeys & Adventure Sync Not Working

Find out everything that is known about the Portkeys and Adventure sync not working issues in Harry Potter: Wizards Unite.

Harry Potter: Wizards Unite is an AR game where the magical wizarding world comes to life. Unfortunately, the latest update 2.18.0 has led to some issues. Specifically, players are looking for ways to fix the Harry Potter: Wizards Unite Portkeys and Adventure Sync not working issue. In this article, we’ve compiled all the information that is known about these problems.

Harry Potter: Wizards Unite Portkeys & Adventure Sync Not Working

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Harry Potter: Wizards Unite Adventure Sync Not Working

Players are mentioning online that they are having problems where they are not able to open the Portkeys because the adventure sync is not working. Due to this, they are not able to finish their tasks and progress. The specific issue reported by players is that the portkey is showing the tutorial as if it’s the first time they are opening that screen. After the update, the game does not recognize steps which prevents them from completing the daily assignments.

This is what the developers have posted on their community forum regarding this:

The Portkey tutorial may reappear and prevent players from accessing their Portkey Vault. ETA on fix: TBD, probably with 2.18.1.

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Adventure Sync does not collect fitness data for some players. We know this issue is impacting folks on Android 10 and 11 and we are investigating why this issue is occurring.

Based on this information, you will need to update your game to 2.18.1 in order to get the Portkeys to work in Harry Potter: Wizards Unite again. For that, simply head over to the play store (Android) or app store (iOS). Tap on the Update button to get the latest release of the game.

As of now, players need to leave the app open while walking and the steps will be recorded. Players have also mentioned a workaround – turn the Adventure Sync button off and on. This resolves the problem for some so you can attempt the same as well.

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Meanwhile, keep an eye on the social media channels such as Twitter and Reddit to get more information or workarounds from other players.

So, that’s all known about the issue of Portkeys and Adventure Sync not working in Harry Potter: Wizards Unite. Stay tuned to the forum to get all the latest updates and we hope Niantic solves them soon.

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