Has your account been wrongly banned in Genshin Impact? Here's how to appeal to unban it.
Genshin Impact is a fantastic game to play online, especially with friends. But if you are using any external plugins or third-party software, there’s a chance that you might get banned. In such a scenario, here’s everything you need to know about how to appeal and unban your account in Genshin Impact.
The only way to appeal to the Genshin Impact team to get your account unbanned is to send an email to customer support. The email you can contact is genshin_cs@mihoyo.com.
As you can see, only appeals from those who have not done something wrong while playing Genshin Impact will be accepted and your account will get unblocked or unbanned. However, sometimes, there could be an issue that could cause a ban by mistake and if you follow the above steps, it will get resolved. Plus, you may get a compensation as well.
In the terms and conditions of Genshin Impact/Hoyoverse, you will see that it is prohibited to engage in, directly or indirectly:
If a player ends up doing any of these, they may get a warning, get suspended, get their login blocked, account banned or terminated temporarily or permanently. So, to avoid going getting your appeal rejected, make sure to avoid all the actions that might get your account banned.
That’s all about how to appeal to unban your account in Genshin Impact in case you were wrongly banned due to a bug.