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Steam Error Code 118: What To Do?

Here's everything you need to know Steam Error Code 118 and what you can do to fix it.

Are you getting the Steam Error Code 118 and don’t know what it means and how to solve it? We’ve got you covered. This error code will not let you get into a game’s page on the store if you want to purchase something. You will also not be able to open the Library. For those facing this annoying error, don’t worry, find out what the error code means and what you can do from your end.

Steam Error Code 118 Fix – How to Resolve it?


When you get informed that you cannot connect to Steam’s server via this error message, it means that there’s a problem connecting with the storefront from either the user’s side or server’s side. You won’t be able to open the Library or the Store from Steam due to the error message “Unable to connect to server. Server may be offline or you may not be connected to the internet.”

To fix this communication problem you can do a few things as mentioned below:

  1. Make sure that your internet is working properly
  2. Do a Virus Scan
  3. Close any applications running in the background
  4. Check your firewall settings

Check your Internet connection

Slow or no internet can cause this problem and to fix it, try turning off the router and waiting for a minimum of 10 seconds and turning it on again. The classic “power off power on” technique should do the trick and when it does, open up Steam again and see if you get the Steam Error Code 118.

Check for Viruses

You have to make sure that you don’t have any viruses on your computer by running a scanner. That’s because there could possibly be something that is blocking your way to Steam. If you find something, take the necessary steps to get rid of the malicious data and try logging into Steam again.

Close any applications running in the background

It may happen that too many applications are causing an overload which is why this Steam Error Code 118 is cropping up. Once you have closed all the applications and restarted your PC, start Steam again. If things worked out, the issue shouldn’t come this time.

Check your Firewall settings to Fix Steam Error Code 118

Lastly, you need to check your firewall settings if they are blocking your access to Steam. Check them and if you see a problem, change things up to let Steam connect with internet and continue the process to visit the store page.

In case all of these methods don’t work for you, it could be an issue from Steam’s side so check if Steam is down at that moment. Check your own region and see if Steam has an outage or not. If yes, then you have to wait until Steam (Valve) fixes it.

If you wish, you can contact Steam Support to get your answer straight from them or you could tweet them which is a quicker option.

That’s everything on how to fix Steam Error Code 118, what it means and what you can do to solve it. For more Steam related guides, keep reading: