Here are the steps you need to follow to request a refund for an Xbox game.
If you have recently purchased a game on Xbox but would like to return it for any reason and get a refund, here’s what you need to do. You have to ensure that the return conditions are fulfilled, here’s more information about the same for Xbox Series X|S and Xbox One users.
Xbox One and Series X/S players can follow these steps to request a refund for a digital game.
If you see the Request Conditional text, this means that it is up to the Refund Team’s decision to give you a refund or not. Since the item that you are requesting a refund for has passed the 14-day criteria, your reason has to be convincing enough for the team to give you the result you want.
If you are not seeing an option to refund a game on Xbox, it means that it does not fit the eligibility criteria for a refund. You can try contacting Xbox Support for further assistance in this case.
That’s how to refund a game on Xbox Series X|S or Xbox One. If you’d like to read more guides, tips, and fixes for issues related to Xbox, be sure to explore more on Gamer Tweak.