Want to update your PlayStation 4 but cannot complete the software update due to an error? We’re here to help you out. Whenever there’s a new update, you surely want to try out all the new features or additions. But getting the PS4 error code su-42481-9 with no fix in sight can be frustrating. Try out these troubleshooting tips mentioned below to resolve the issue.
How to Update System Software on PS4 Console
If your system software update is not getting completed, you need to delete the update and try again.
- Restart your console and update with the help of wired internet connection instead of wifi.
- Choose Notifications from the PS4 function section and choose the update file. Press the options button and select Delete.
- Now, go to Settings and select System Software Update.
In case you end up getting the Error Code su-42481-9, it means that the update has failed. You may have to download the update file manually and we’ve detailed the process further below.
How to Fix PS4 Error Code SU-42481-9
To resolve this error on your PlayStation 4, you will have to update the PS4 system software using a USB. For this, you need:
- A PS4 controller and a USB cable.
- A PC or a Mac that has internet access.
- FAT 32 USB storage device with around 460 MB of free space.
All set? Then let’s look at how to manually update your PS4 system software.
- On your computer, make a folder on the USB which is named PS4, and then within it, make another one that says UPDATE.
- Then head to the PS4 system software update page and download the file from there. Save it in the UPDATE folder with the name PS4UPDATE.PUP (this is very important and needs to be accurately named).
- With that done, plug in the USB drive into your PS4.
- Now, start your PS4 in Safe Mode by pressing and holding the power button and releasing it after you hear the second beep.
- Next, choose the option of Update System Software.
- Choose to Update from USB storage device and select OK.
This should work but if it fails, it is most likely related to the naming of the file. It has to be accurate and there should be no duplicate files. In case you need to reinstall the system software, make sure to take a back up before you do a factory reset.
Keep in mind, though, that before updating your system software, check if there are any bugs or issues related to it. You can check out various PlayStation 4 communities to see if the software update is causing errors, lag, crashes or bricking your PS4.
And for everything related to PS4 and more, stay with Gamer Tweak!