If you are wondering why Roblox says that the payment is cancelled then we will help you fix it. Roblox is a popular platform with a plethora of games across several genres. Most of these games are free but you can use real-life money to buy Robux and progress further. Moreover, you can also buy some of the popular games using Robux. So any issue regarding the payment can be frustrating.
How to Fix the “Roblox Payment Cancelled” Issue
There are several reasons for this issue to occur when your Credit Card is declined. Here are some of the common reasons why the Roblox Payment is Cancelled and how to fix it:
- Expired Credit Card
- Credit Card Hit the Spending Limit
- Incorrect Billing Address in the Payment Form
- Fraud Prevention Measures by your Bank
- Pending Charges
Expired Credit Card
This can be the simple reason why your payment isn’t going through. Contact your bank if that’s the case and renew your card.
Credit Card hit Spending Limit
Every Credit Card has a spending limit that renews every month. If you spend over this limit then the card will cancel the payment until the next renewal date. You can wait for the renewal or contact your bank to increase your spending limit.
Incorrect Billing Address in the Payment Form
While making a payment, you will be asked to enter your Billing Address. If the address does not match the one on your Card, then the payment will be cancelled on Roblox. Make sure the billing address you enter is the same one on your card.
Fraud Prevention Measures by Bank
Your bank keeps a watch on your spending. If they detect an unusual spending pattern, then they will flag the card and block any payment from it. This is to save you from fraud. Moreover, there are reports of children using the cards to make absurd payments, and these measures are placed to prevent it.
Roblox uses the Xsolla payment provider which creates a micro-transaction on your account. Based on that transaction amount, you’ll have to enter a code in the payment form. If you are unable to do so within the given time, then your payment will be in a “Pending” state. In this case, you’ll have to wait for 1-10 business days before you make another transaction.