A lot of players have recently come across an issue where the launchers of Genshin Impact for PC, Android, and iOS. Because of this error, players have been rendered unable to play their favorite game, and this is quite frustrating for those looking forward to getting to play Genshin. Now, if you too are one of those left feeling unhappy with this glitch in Genshin, all your troubles end here. In this guide, we will show you exactly how to fix the error for each: PC, Android, and iOS. With these steps, you will find yourself playing the game seamlessly in no time!
How to Fix Genshin Impact Launcher Not Working? (PC/Android/iOS)
How to Fix Genshin Impact Launcher Not Working (PC)
- Check your Internet: Just like most issues with games and launchers, one of the first things you need to do is check if your internet connection is functioning smoothly. If you notice any issues with your internet connection, we recommend you try switching networks.
- Restart the PC: One of the other simple steps you can take is to try and restart your PC. More often than not, simple restarts tend to solve most issues like this.
- Run Launcher from Game Directory: Another step you can carry out is to simply head into the game directory. Once here, click on launcher.exe. Then, head over to vcredist2013_x64.exe in the game directory. Double-click on the said file in order to install it. Next, head over to the official Microsoft website and then install the latest VC_redist.x64.exe. Now, simply install the game again.
- Run Genshin Impact as Administrator: Just right-click on the game. From the drop-down list of options, click on Run as Administrator.
- Driver Updates: One of the most essential things you need to do when the Genshin Impact launcher fails to work on PC is to check if your device drivers are up to date. If they are not, we recommend you try and update them as quickly as possible.
- Re-install Genshin Impact: If all else fails, simply uninstall Genshin Impact. Wait for a while, and then simply install the game again. Now, try to play it and look for the launcher issue.
Android
- Restart Genshin Impact: Before trying any other steps, carry out a simple game restart. Once you do so, launch Genshin Impact again and check if the launcher works well.
- Update the Game: If a device restart does not fix the Genshin Impact launcher issue, we recommend you head into the Google Play Store. Here, search Genshin Impact and then check if there are any updates for the game. If there are available updates, install them. Once you do so, try to open the game again and see if it works.
- Update your Device: The next thing you need to do is check if your Android device has any pending software updates. You can check for this by heading into Settings. Of course, this will differ from phone to phone. If you do find any updates, make sure you download them and then restart your phone. Now, try to play Genshin Impact once again and check if all works well.
- Clear Cache: If the steps above still fail to do the trick, the next thing you can do is simply clear the Genshin Impact cache from your device. Once you do so, try to play the game again. When doing so, you need to remember that you might lose any data associated with the game.
- Re-install Genshin Impact: If all else fails, simply head into the Play Store and uninstall Genshin Impact. Wait for a while, and then simply install the game again. Now, try to play it and look for the launcher issue
iOS (Apple)
- Restart Genshin Impact: Before trying any other steps, carry out a simple game restart. Once you do so, launch Genshin Impact again and check if the launcher works well.
- Update the Game: If a device restart does not fix the Genshin Impact launcher issue, we recommend you head into the App Store. Here, search Genshin Impact and then check if there are any updates for the game. If there are available updates, install them. Once you do so, try to open the game again and see if it works.
- Update your Device: The next thing you need to do is check if your Apple device has any pending software updates. You can check for this by heading into Settings. If you do find any updates, make sure you download them and then restart your phone. Now, try to play Genshin Impact once again and check if all works well.
- Re-install Genshin Impact: If all else fails, simply head into the App Store and uninstall Genshin Impact. Wait for a while, and then simply install the game again. Now, try to play it and look for the launcher issue.
So there you have it. These are all of the possible solutions to the Genshin Impact Launcher issue. As you can see, with the help of these simple steps, you will find yourself fixing the issue quite quickly. Just remember to try and attempt the easier steps first, and then move on to the more tricky, complex steps.
Now that you know how to fix the launcher issue, take a look at our guide on How to Build a Puffy Snowman in Genshin Impact?
