Is your iPhone turned off and will not turn on again anymore? Does it appear to be locked? This is a frequent complaint from Apple smartphone users. The company itself indicates that it may be necessary to force restart the smartphone to get it to work normally again. The device’s screen usually goes completely black when this happens, but there are some simple ways to solve this problem. In this tutorial, we will tell you all the different steps to fix iPhone won’t turn on issues.
iPhone Won’t Turn On Fix
In the following steps, find out some tips to prevent the problem where your iPhone won’t turn on, or if it is getting stuck on a black screen. The methods are recommended by the manufacturer and vary depending on the smartphone generation.
1. Force Restart iPhone
If your phone is locked (without any command working) or the screen is completely black, Apple’s own advice is to force restart the iPhone, here are the steps:
For iPhone 8 and later models:
- You need to press and then immediately release the volume up button and then the volume down button.
- Lastly, press the on and off button until you see the Apple logo on the screen.
For iPhone 7 or iPhone 7 Plus:
- Press the volume down button and the iPhone power button simultaneously until the Apple logo appears again.
For iPhone 6S or earlier models:
- Press the on/off and Home buttons at the same time.
- After about ten seconds, the Apple logo should appear on your screen.
2. What to do if your iPhone doesn’t turn on anyway
If none of the above options work on your device, connect the charger to the iPhone and let it charge for at least an hour. The charging symbol should appear on your screen after a few minutes.
3. What to do if your iPhone turns on but is frozen
If none of these tips work, Apple’s suggestion is that you repeat the first step (pressing the device’s buttons), but this time with the iPhone connected via cable to a computer with iTunes. Check the following steps:
- Connect the iPhone via cable to a PC.
- Press the iPhone buttons, following the first tip in this tutorial.
- When the iTunes symbol appears on your screen, continue pressing the buttons.
- After a few seconds, iTunes will ask if you want to restore or update your iPhone.
- Select “update” to finish the process.
4. Take it to Apple’s Technical Assistance
If the problem still persists and iPhone won’t turn on, then Apple’s own recommendation is to seek technical assistance where professionals can carry out a more complete diagnosis of the iPhone. The company provides customer service by calling: the United States at 1-800-275-2273 and Canada at 1-800-263-3394.
That is everything you need to do if iPhone won’t turn on. If you are searching for more iPhone Tutorials, check out our other guides such as vibration not working after iOS update, and connecting PS5 controller.