How To Fix PS5 Black Screen Error (Troubleshooting Tips)

Wondering why your PS5 is stuck on a black screen and how to fix it? Here are all the causes and troubleshooting tips.

A PS5 black screen error can be frustrating and even worrying, especially if it’s the ‘black screen of death’ that may pop up after the PS logo or midway through a game. Thankfully, there are a few things you can do to fix the issue from your end before you take your console for repairs.

The black screen on your PlayStation 5 could be coming up due to multiple reasons – it can be related to HDMI issues, a software bug, hardware problems, your TV settings or it could be specific to the game you are playing.

Take a look at all the basic and advanced troubleshooting tips to fix the PS5 black screen error and get the console and game up and running smoothly.

PlayStation 5 Black Screen Fixes

Here’s everything you can do if your PS5 turns on but you see no picture on your TV or no signal message on your monitor.

Basic Troubleshooting Tips

  • Check if your TV or monitor is off or has stopped working: Make sure to check the connections and move to the other steps if your TV or monitor is working as expected.
  • Restart your PS5: A restart can often resolve temporary glitches. Hold the power button until you hear two beeps, then turn it back on.
  • Check your connections: Ensure all cables (HDMI and power) are securely plugged into the PS5 and wall outlet. They could be loose sometimes, so disconnect and reconnect them to check.
  • Change HDMI ports and cables: Try a different HDMI port on your TV or a different HDMI cable. Damaged/bent cables or ports can cause display issues such as black screen errors or flickering.
  • Safe Mode: Boot into Safe Mode and try rebuilding the database (Settings > System > Safe Mode > Rebuild Database). This can fix corrupted data without deleting saved games.
restart ps5 in safe mode to fix black screen

Advanced Troubleshooting Tips

  • Update your PS5 system software: Make sure you have the latest system software downloaded and installed. This can often fix compatibility issues.
  • Disable HDCP: Try disabling HDCP (Settings > System > HDMI > Enable HDCP). This might help if there’s a handshake issue with your TV.
  • Change video output in Safe Mode:
    • Turn off your PS5 completely by holding the power button until it beeps twice.
    • Press and hold the power button again until you hear a second beep, then release it.
    • Connect your controller using a USB cable and press the PS button.
    • From the Safe Mode menu, use the controller to navigate to “Change Video Output” and press X.
    • Choose the desired resolution. Press X to confirm the resolution change.
    • Your PS5 will restart and attempt to show the video in the selected resolution.
    • Remember that using Safe Mode should be done with caution, as some options can potentially erase data.
  • Reset to factory settings: As a last resort, you can reset your PS5 to factory settings (Settings > System > Reset PS5). Remember, this will erase all saved data and games, so back them up beforehand if possible.
why is my playstation 5 stuck on black screen and fix

PS5 Black Screen after Launching a Game

If you’re seeing a black screen on your PS5 after launching a game, try starting your console in Safe Mode and performing a system software update or reinstalling the game.

Also find out if there are any posts on Twitter, Reddit, or the game’s forums about the black screen issue for that particular game. If it’s a known bug, it may get fixed in an upcoming patch. Moreover, check for any known issues or solutions on the official PlayStation-related forums.

And so, these were all the troubleshooting tips to help you fix the black screen error on your PS5. If none of these steps work, your PS5 might need hardware repair – Contact PlayStation support for further assistance.