The Epic Games Store Error 500 means “an unexpected error has occurred” while connecting to the storefront. It’s a generic error message indicating something went wrong on their end, not yours. It can be frustrating, but thankfully, there are ways to get around it – take a look at all the potential solutions here.
What is the Epic Games Store Error 500?
Here are the causes behind this error code.
- Server overload or outage: This is the most common culprit. High traffic surges, especially during free game giveaways of super popular titles or new releases, can overwhelm Epic’s servers and lead to this particular error.
- Internal server issues: Technical glitches or maintenance work on Epic’s end can also trigger the error.
- Network hiccups: While less likely, your internet connection dropping or encountering fluctuations could also contribute to this error popping up.
How to Fix Epic Games Store Error 500
- Try again later: Sometimes, waiting a few minutes or even an hour is enough for things to settle down on Epic’s servers. The server overload might dissipate and you should be able to login and play games again.
- Restart the Epic Games Launcher: Force close the launcher and any background processes, then re-open it. Now check if you are still facing the error or not.
- Restart your computer and router: This resets your network connection and refreshes everything, potentially clearing the issue.
- Check the Epic Games server status page: If there’s an ongoing outage, you’ll know why things aren’t working and if the devs are working on a fix.
- Update the Epic Games Launcher: Make sure you’re running the latest version to avoid potential bugs.
- Try a different network: If possible, connect to a different Wi-Fi network or mobile data to see if the error persists on your original connection.
- Avoid spamming login attempts: This can worsen the situation and potentially lead to longer wait times.
- Contact Epic Games Support: If none of the above solutions work, reaching out to their support team might be necessary. They can investigate your specific case and offer further assistance.
