For some reason, many players can’t access Elden Ring Shadow of the Erdtree DLC. The issue escalated quickly as players expressed their disappointment on the internet. Despite several attempts to restart and reinstall the game, access to the DLC remains blocked. The reason why this might be happening is probably because of some licensing issue with the DLC, which means that the system is not able to recognize your ownership hence keeping you away from the DLC. Here’s what you can do to fix this issue and access Elden Ring Shadow of the Erdtree.
How to Fix the “Can’t Access Elden Ring Shadow of the Erdtree” Issue
Before we get to the solutions, make sure you have completed the prerequisites for accessing the Shadow of the Erdtree DLC. This includes beating two boss fights – Starscourge Radahn and Mohg, Lord Of Blood. Only after taking down these two bosses, you will be able to use the DLC.
In case you still can’t access Elden Ring Shadow of the Erdtree, here’s what you can do to fix it:
Restore Licenses
Since the issue is with the game’s license, try to restore it so that the DLC can be accessed smoothly. You can do it by following these steps on your respective device:
- On PS5, go to Settings > Users & Accounts > Other > Restore Licenses
- On Xbox, navigate to Elden Ring game card > Manage > Install DLC
- On PC (Microsoft Store), search for Shadow of the Erdtree DLC and download it if purchased.
Update Base Game
It is very important to keep your base game updated so it can function with all the latest features and DLC. So make sure you have updated Elden Ring from the respective device or console’s online store.
Recheck Purchase
Although you might be sure that you have completed the transaction well, I would suggest you check it once. Check your bank transaction for a refund or Email for receipt of the purchase. If the order was incomplete, then you will have to purchase the DLC again.
If nothing works then I suggest you contact the Elden Ring Support Website and register your complaint. The developer’s team is pretty active and will get back to you with an appropriate solution soon.
That’s all you can do if you can’t access Shadow of the Erdtree DLC. For more helpful content like this, feel free to check out our dedicated section for Elden Ring Guides on Gamer Tweak.
